Terms & Conditions


About us

The Fantastic World of The Portuguese Sardine is a brand owned by O Valor do Tempo Group, which is the holding company of ‘Fábrica de Conservas da Murtosa, Lda.’, registered with the Murtosa Commercial Registry with the number 500105529, with dual headquarters at Zona Industrial do Bunheiro, 3870-909 Murtosa, Portugal, and Comur Corp., headquartered at 333 Earle Ovington Blvd STE 901, Uniondale NY 11553, USA, Employer Identification Number: 93-1746278.


Products can be purchased online through the website www.portuguesesardine.us, and may be subject to quantity limitations and refund and exchange policy restrictions. The images provided offer the best representation of the products available in the store. However, it is not possible to guarantee that the color of the product displayed on your computer, tablet, or smartphone accurately represents the actual color of the product. The O Valor do Tempo Group reserves the right to make changes or corrections to the published information without prior notice or warning.


All payments made through www.portuguesesardine.us are secure and protected. All transactions are conducted in dollars. We accept payments via Visa, American Express, Mastercard, Apple Pay and Google Pay. Bank transfer is an option available only in Portugal. If proof of payment is not sent within 6 business days after purchase, the order will be canceled. The customer's credit card data will not be used for purposes other than verifying payment methods, billing, and payment management, or, in any case, for managing complaints and disputes. In such cases, the data is processed by the bank providing services related to online payment management and by the credit card issuer used to validate the order.


For any information about the products or services, any specific information about a purchase, or any other matter, please contact us via email at email@portuguesesardine.com or by phone at +351 211 349 044. According to Article 3 of Decree-Law No. . According to Law No. 59/2021, of July 14, calls made through our telephone lines incur the cost of a call to national mobile phone networks.


Termos de Confidencialidade

By agreeing to these Terms of Service, you declare that you are of legal age. You must not use our products for any illegal or unauthorized purpose. Also, while using this service, you must not violate any laws in your jurisdiction (including, among others, copyright laws). You must not transmit any viruses or any code of a destructive nature. Violating any of these terms will result in the immediate termination of your services.

We reserve the right to refuse service to anyone, for any reason, at any time. Credit card information is always encrypted during transfer between networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Here's the translation:

Certain products or services may be available exclusively online through the website. Such products or services may have limited quantities and are not subject to exchange or returns. We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We reserve the right to, but are not obligated to, limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time.


Online Dispute Resolution

Alternative dispute resolution encompasses the possibility for all consumers to obtain resolution or a decision on a conflict before initiating legal proceedings. Typically, this procedure involves the customer requesting the intervention of an impartial third party as an intermediary between them and the vendor subject to the complaint. The intermediary may propose a solution, impose a solution on both parties, or convene the parties to negotiate a solution. The concept of alternative dispute resolution may also be referred to by other names: 'mediation', 'conciliation', 'arbitration', or 'consumer dispute resolution board'. The option of alternative dispute resolution is generally less costly, less formal, and much quicker than the judicial option.

In case of consumer disputes, consumers can resort to the following specialized alternative dispute resolution solutions provided by litigating entities:

The information contained on this website is the exclusive property of O Valor do Tempo Group. Any downloading, reproduction, or forwarding for commercial purposes, whether partial or complete, is strictly prohibited. The use and consultation of this site specifically prohibit the deployment of any software or application that interferes with its normal operation. It is also prohibited to use any application, automated mechanism, or manual process to monitor or copy the pages you are accessing without the prior written consent and authorization of O Valor do Tempo Group.